North America Support will be closed for the Memorial Day holiday
Support Availability Monday May 30, BatchMaster Support will be closed to observe the Memorial Day holiday.   If you have a 24x7 plan, you will receiv...
Fri, 13 May, 2022 at 3:28 PM
How to reach Support and Service Management
Need help from Support or Service Management? Here are your best options: TABLE OF CONTENTS EXISTING TICKET NEW URGENT TICKET CLOSED TICKET SURVEY ...
Wed, 19 Jan, 2022 at 5:10 PM
Service Requests (SRs) move to Support Portal in January 2021
Overview During January 2021, we will start managing all Service Requests (SRs) in our support ticket system and Support Portal.  Once live, portal users w...
Mon, 18 Jan, 2021 at 9:08 AM