Welcome to the Support Portal!

Support Portal FAQs
The following are frequently-asked questions about the Support Portal. TABLE OF CONTENTS What is the Support Portal? Who has access? What if I'...
Wed, 16 Sep, 2020 at 1:32 PM
Designated Support Contact (DSC) FAQs
The following are frequently-asked questions about Designated Support Contacts. TABLE OF CONTENTS What is a Designated Support Contact? How many DSCs...
Wed, 18 Nov, 2020 at 1:01 PM
Channel Partner Support FAQs
TABLE OF CONTENTS Overview How do I sign up for the Support Portal? How do I create tickets? Customer-Related Tickets How do I add customers to the re...
Tue, 8 Sep, 2020 at 2:41 PM
Error when creating a ticket: "We are sorry. You have been restricted from accessing this helpdesk page."
Related to Support Portal (support.batchmaster.com) Description "We are sorry. You have been restricted from accessing this helpdesk page." ...
Wed, 16 Sep, 2020 at 7:59 AM