Welcome to the Support Portal!

How do I contact BatchMaster Support for help?
TABLE OF CONTENTS Overview How do I create at ticket online in the portal? How do I create a ticket by phone? Overview BatchMaster's Global T...
Wed, 13 Apr, 2022 at 2:49 PM
How do I remove a cc: email address from my Support Portal ticket?
Applies to  BatchMaster Support Portal (https://support.batchmaster.com) tickets of all types Question How do I remove a cc: email address from my Sup...
Tue, 16 Nov, 2021 at 12:16 PM
Designated Support Contact (DSC) FAQs
The following are frequently-asked questions about Designated Support Contacts. TABLE OF CONTENTS What is a Designated Support Contact? How many DSCs...
Wed, 18 Nov, 2020 at 1:01 PM
Support Portal FAQs
The following are frequently-asked questions about the Support Portal. TABLE OF CONTENTS What is the Support Portal? Who has access? What if I'...
Wed, 16 Sep, 2020 at 1:32 PM
Channel Partner Support FAQs
TABLE OF CONTENTS Overview How do I sign up for the Support Portal? How do I create tickets? Customer-Related Tickets How do I add customers to the re...
Tue, 8 Sep, 2020 at 2:41 PM