Welcome to the Support Portal!

How do I contact BatchMaster Support for help?
TABLE OF CONTENTS Overview How do I create a new ticket? How do I create at ticket online in the portal? How do I create a ticket by phone? How do I...
Mon, 19 Sep, 2022 at 4:27 PM
How to reach Support and Service Management
Need help from Support or Service Management? Here are your best options: TABLE OF CONTENTS EXISTING TICKET NEW URGENT TICKET CLOSED TICKET SURVEY ...
Wed, 19 Jan, 2022 at 5:10 PM
How do I add or remove a cc: email address on my Support Portal ticket?
Applies to  BatchMaster Support Portal (https://support.batchmaster.com) tickets of all types Question How do I add or remove a cc: email address on m...
Wed, 9 Nov, 2022 at 3:32 PM
Designated Support Contact (DSC) FAQs
The following are frequently-asked questions about Designated Support Contacts. TABLE OF CONTENTS What is a Designated Support Contact? How many DSCs...
Wed, 18 Nov, 2020 at 1:01 PM
Support Portal FAQs
The following are frequently-asked questions about the Support Portal. TABLE OF CONTENTS What is the Support Portal? Who has access? What if I'...
Wed, 16 Sep, 2020 at 1:32 PM
Channel Partner Support FAQs
TABLE OF CONTENTS Overview How do I sign up for the Support Portal? How do I create tickets? Customer-Related Tickets How do I add customers to the re...
Tue, 8 Sep, 2020 at 2:41 PM