BatchMaster Software

ANNOUNCEMENTS 3

• North America Support closed Mon July 5th to observe Independence Day
• How to reach Support and Service Management
• Service Requests (SRs) move to Support Portal in January 2021

Welcome to the Support Portal! 4

• Support Portal FAQs
• Designated Support Contact (DSC) FAQs
• Channel Partner Support FAQs
• Error when creating a ticket: "We are sorry. You have been restricted from accessing this helpdesk page."