BatchMaster Software

ANNOUNCEMENTS 3

• North America Support will be closed for Christmas and New Year holidays
• How to reach Support and Service Management
• Service Requests (SRs) move to Support Portal in January 2021

Welcome to the Support Portal! 4

• Support Portal FAQs
• Designated Support Contact (DSC) FAQs
• Channel Partner Support FAQs
• How do I remove a cc: email address from my Support Portal ticket?