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Welcome to our new Support Portal
Welcome! Our new Support Portal is live as of end of Monday, February 26, 2024, PST. If you were a Designated Support Contact (DSC) by the launch date, you should have received an invitation or instructions to test your access. Once you log in, you ...
How do I submit and see support tickets?
The following is effective end of Monday, February 26, 2024, about Midnight PST. Designated Support Contacts (DSC) may view ticket lists and submit new tickets from the My Area section of this site. You can find My Area in the menu. If you were a ...
How do I reset my Support Portal access if I can't log in?
All Designated Support Contacts (DSCs) have been set up with credentials to access the Support Portal at https://support.batchmaster.com. If you are a DSC and your credentials are not working, you may reset your password using Forgot Password? Reset. ...